Holidays, Print Orders, Appointment Times

Just a bit of an update on studio information... I will be on holidays from December 18th 2010 until January 3rd 2011. This means I will only be replying to urgent emails/new enquiries and this may be delayed longer than the usual 24-48 hours. Apart from a wedding on the 30th December, I will not be completing any work during this period and will be spending the time with my family and taking some time off after a very busy 2010!

Any print orders required for Christmas need to be ordered by COB today, Monday 22nd November to guarantee they will be ready in time. This does not include album orders or framing, only loose prints. I am expecting some albums from the first half of 2010 and let's cross our fingers that they will be here in time for Christmas and for those few people, I will keep you posted! Any album orders from this second half of 2010 will not be ready until 2011. Just a reminder that the albums can take 3-4 months from the time of ordering (ie after the design completion) as they are custom made.

After a number of phone calls on the weekend, I would just like to let people know that I don't usually answer my phone on the weekends and so I let it go through to voicemail. This is usually because I am working at a wedding, or spending the alternate day with my family. Please, please leave a message and I will get back to you on the Monday. The same goes for email. I usually reply to emails within 24-48 hours so if I haven't got back to you, please email again, just in case it has gone AWOL!

Appointment times currently are Mondays and Fridays during the day, and Thursday evenings at the studio in Fremantle. I cannot meet on weekends due to wedding commitments.

Mandy